Terms & Conditions

This Website is owned and operated by or on behalf of Essentra components Limited ("We", "Us" and "Our", as appropriate in the context). We are registered in England and Wales under company number 547495 and our registered office is at Avebury House, 201-249 Avebury Boulevard, Milton Keynes, Buckinghamshire MK9 1AU. Our VAT registration number is 194 5510 51.

Your use of this Website is subject to the following terms and conditions ("Terms of Use"), which you are deemed to accept by using the Website. Please read these Terms of Use carefully and ensure that you understand them before you start to use the Website. We may change these Terms of Use at any time. Any changes will take effect on the date they are posted onto the Website and you should check this web-page regularly for updates.

Content Rights

The copyright, trademarks, trade names and all other rights in the material on this Website (including our product catalogue) are owned by Us or are included with the permission of the owner of those rights. We reserve all such rights owned by Us.

If you acquire any rights in or to the Website, you agree to assign those rights, on a worldwide basis, to Us and unconditionally and irrevocably to waive all moral rights you may have acquired in the Website.

You may download, save and print extracts from the Website for your personal reference only. You must not republish, retransmit, redistribute, modify, publish, reverse engineer or create derivative works from all or any part of the materials on the Website, or use the Website for commercial purposes without Our prior written consent.

You are not permitted to use the information or other material on this Website (including CAD files) other than for its intended purpose of providing background and general information about Us and Our products.

Conditions of Use

You may use the Website for lawful purposes only. You must not use the Website in any way that breaches any applicable local, national or international law or regulation, or which is in any way unlawful or fraudulent.

You must not misuse the Website by knowingly introducing viruses, or other damaging content which is malicious or technologically harmful. You must not attempt to gain unauthorised access to Our Website, the server on which Our Website is stored or any server computer or database connected to Our Website.

You may not include a link to Our Website or display the contents of Our Website framed or otherwise surrounded by material not originating from Us without Our express prior written consent.

Web Chat Terms

Chats will be recorded for compliance and training purposes and a copy will be emailed to you on request. All Chats are governed by our Privacy Policy and Website Terms of Use set out on our website.

You agree that all information provided to you by a Customer Service Representative is provided for general information purposes only and is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of any information provided by a Customer Service Representative. ALL INFORMATION YOU OBTAIN THROUGH THE LIVE CHAT SERVICE IS PROVIDED “AS IS” AND WE MAKE NO REPRESENTATIONS, WARRANTIES OR GUARANTEES, WHETHER EXPRESS OR IMPLIED, THAT THE INFORMATION PROVIDED BY A CUSTOMER SERVICE REPRESENTATIVE IS ACCURATE, COMPLETE OR UP-TO-DATE AND DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

CAD Terms of Use

Essentra components Limited (“Essentra”) and/or its licensors owns all intellectual property rights in all CAD files, technical drawings and other materials (“Materials”) accessed by, or provided to you. Essentra grants you a limited, non-exclusive, non-transferable license, without the right to sublicense, to access and view and (unless shown as not permitted) to download and print the Materials in each case solely for your personal purposes. You shall not copy, adapt, transmit, distribute, modify, publish, 3D print, reverse engineer, create derivative works based upon, distribute, licence, sell, transfer, publically perform, broadcast, communicate to the public or otherwise exploit the Materials without Essentra’s prior written consent. If you do not agree to the above licence terms you must not access or use the Materials.

You are not permitted to use Materials other than for their intended purpose of providing background and general information. We make the Materials available purely for indicative, guidance-only purposes. We strongly advise against your use of any Materials as part of any design process which you might undertake. We remind you that we typically make product samples available should you require an accurate understanding of the nature and dimensions of a particular product.

Information, Availability and Use

Whilst We aim to ensure that the material on this Website is accurate and complete, all material on this Website is provided for information purposes only and you are advised to verify the accuracy of any information before relying on it. We do not, do not intend to, and specifically disclaim any duty to, update or correct any of the information on this Website and you should not deem such information correct or current except as of the date of issue.

Without prejudice to the quality of the foregoing, any CAD files or other product specific imagery and information (including technical drawings, product measurements and specifications) which you are able to access via the Website) is provided by us purely for indicative, guidance-only purposes. We strongly advise against your use of any such materials as part of any design process which you might undertake. We remind you that we typically make product samples available should you require an accurate understanding of the nature and dimensions of a particular product.

If you have accessed the Website via a link on another website, please note that we are not in any way responsible for any content on that website which relates to our products (e.g. CAD files). With respect to any such content please note the advice and reminder set out in the preceding paragraph.

On this Website you may be offered automatic links to other web sites. We do not endorse or accept any responsibility for any content on any web site linked from this Website and you should read the terms and conditions of any site you link to before proceeding with use of that site.

We may alter, suspend or discontinue the Website without notice. Errors, interruptions and delays may occur in the service at any time. Accordingly, this Website is provided “as is” without any warranties of any kind. We do not accept any liability arising from any inaccuracy or omission in the information, interruption in availability, or damage to your computer system or any loss of data that results from the download of any material from this Website. We do not accept any liability for any indirect or consequential loss, loss of profits, or any special damages otherwise arising out of or in connection with the use of this Website.

We take reasonable care to ensure but cannot guarantee that the Website is free of computer viruses, worms, trojan horses or other damaging content or that your use of the Website will not cause damage to your computer. You should ensure that you have suitable equipment and security and virus protection in place before using the Website.

Access to this Website and the information thereon do not constitute an offer or an invitation to underwrite, subscribe for, or otherwise acquire or dispose of any shares or other securities in Us or of Our any group companies. Past performance is no guide to future performance and persons considering these matters should consult an independent financial advisor or other appropriate sources of advice.

Purchasing goods or services

If you purchase goods or services from any of the sites that you have reached by following a link from this Website, you should read all terms and conditions that appear on that site before making your purchase.

There may be restrictions or prohibitions applicable in certain jurisdictions on the purchase, resale or distribution of Our goods or services. It is not practicable to check the laws of all the jurisdictions in which Our customers are based and We accept no responsibility for any losses or liabilities suffered by Our customers (or their customers) in respect of their purchase, receipt or use of Our goods and services. You are advised to check the applicable laws in your jurisdiction.

The release, publication or distribution of documents on this Website in jurisdictions other than the UK may be restricted by law and therefore persons in a jurisdiction other than the UK into which such documents are released, published, distributed or otherwise made accessible should inform themselves about and comply with any restrictions.

Liability limitations

We exclude all representations, warranties, conditions and terms (whether implied by statute, common law or otherwise) that are not expressly stated in these Terms of Use to the fullest extent permitted by law.

We will not be liable for: (1) any loss or damage arising out of or in connection with use of, or inability to use, Our Website or use of or reliance on any content (including CAD files) displayed on our Website; (2) any economic loss or damage (including loss of profit, revenue, business, contract, goodwill, or other financial loss); (3) any special, indirect, or consequential loss or damage however caused arising out of or in connection with the Website; (4) any loss or damage caused by the activities of third parties whose websites may be accessed via a link from our Website; or (5) any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of Our Website or due to your downloading of any content on it, or on any website linked to it.

Nothing in these Terms of Use is intended to or shall have effect to restrict or exclude any liability that We may have to any party which cannot be so restricted or excluded by law. We do not exclude or restrict our liability for death or personal injury resulting from our negligence or that of our agents, or for fraud, in relation to the Website.


If, at any time, We do not require you to comply with any part of these Terms of Use, this will not prevent Us from requiring you to so comply in the future.

If any part of these Terms of Use is disallowed or held to be ineffective by any court or other competent body, the rest of these Terms of Use shall not be affected.

We may assign, transfer or sub-contract any of Our rights or obligations under these terms to any third party. You may only assign or sub-contract any of your rights or obligations under the terms to a third party with Our written consent.

These Terms of Use are governed by English law and any disputes arising out of or in connection with these terms shall be subject to the non-exclusive jurisdiction of the English Courts.

If you have any question and comments about these Terms of Use or Our Website, we would be happy to hear from you. Please send e-mails to the enquiries@essentra.com or write to us at the address above (for the attention of Deputy Company Secretary T: +44 (0) 1908 359100).